Three Christiansburg families receive first residential drone delivery

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Wing, a drone-delivery company, has made the first trial runs in the country to the general public. The deliveries were made to three suburban families in Christiansburg. (Photos by Lee Friesland)

In each of three suburban yards in Christiansburg, a drone zoomed into view Friday, hovered over the lawn and lowered a package neatly onto the grass. Watching the deliveries were officials from the White House; the Federal Aviation Administration; Wing, the company that designed, built, and operated the aircraft, app for ordering and delivery system; the companies whose products were inside the packages; and Virginia Tech, including VT President Tim Sands.

Each of the organizations had been waiting expectantly for this moment; most had been working towards it for years.

But some of the most important people on the scene were the three families whose yards became the inaugural sites of the first residential commercial drone delivery program in the United States. They, and other members of the community, will have the chance to help shape the future of drone delivery in the U.S.

The flights marked the launch of a unique air delivery service from Wing, an offshoot of Google’s parent company Alphabet. Wing has been working with the Virginia Tech Mid-Atlantic Aviation Partnership (MAAP) since 2016 to bring drone delivery to the U.S.

“This is a big day for Wing, MAAP,and Virginia – another first in this industry that is happening right here in our Commonwealth,” said U.S. Sen. Mark Warner. “I believe that unmanned systems have the potential to be a real game-changer, and I’m proud that Virginia is leading the way in testing and safely integrating this technology.”

This trial service is unfurling under the aegis of a federal drone-integration program that emphasizes community feedback, giving southwest Virginia a unique voice in the rollout of a transformative technology.

“When Wing first began talking with the Mid-Atlantic Aviation Partnership, we knew immediately this was a project the university should support,” said VT President President Sands. “We like bold, visionary ideas, strong partnerships, and the challenge of doing something that’s never been done before.”

Drones can transport small packages to consumers’ homes more quickly and safely than traditional ground transportation, with a tiny fraction of the carbon footprint. A parent with a sick child at home can have cold medicine delivered in minutes without having to leave the house; a worker on a tight schedule can get a hot lunch; a family on a picnic can order the sunscreen they forgot to grab before they left the house.

Turning that compelling vision into a practical reality has required clearing daunting engineering and regulatory hurdles. Wing has conducted tens of thousands of test flights all over the world and extensive research in Virginia with MAAP, a site designated by the Federal Aviation Administration to help facilitate integration of unmanned aircraft systems into the national airspace.

“This is a pivotal moment in aviation,” said Mark Blanks, MAAP’s director. “Package delivery has been one of the most sought-after applications for unmanned aircraft, but doing it well requires solving some of the hardest problems in the industry. It’s a privilege to partner with Wing to enable a service that we believe will transform the industry and bring real value to our communities.”

Over the coming months, Wing and MAAP will continue to work with the community, seeking feedback on what’s working well about the service and how it could be improved.