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Home Local Stories

Beware of  calls coming from 1-800 Medicare; Do not answer 1-800-MEDICARE calls

January 29, 2019
in Local Stories
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Senior Medicare Patrol of Virginia has made the announcement that the Centers for Medicare and Medicaid Services (CMS) has confirmed that the 1-800 MEDICARE telephone number is being used as part of a telephone spoofing scam.

The scammers represent themselves as Medicare representatives and can alter the appearance of the caller ID to make it seem as if the call is coming from 1-800 MEDICARE (1-800-633-4227).

The scammer may use various tactics to obtain or verify the beneficiary’s personal information, such as their new Medicare number.

 

It is important to know that CMS will not use 1-800 MEDICARE to make outgoing calls and individuals should not answer calls from 1-800 MEDICARE.

 

If you have given out personal identifying information accidently, please call 1-800-MEDICARE (1-800-633-4227) and request a new number. Let the 1-800 Customer Service Representative know you feel you were scammed.

 

Tips:

  • Medicare will not call you to verify your new Medicare number or other personal information.
  • Scammers may insist they want to replace your paper Medicare card with a plastic version. This is not true.
  • Review your Medicare Summary Notice (MSN) for mistakes.

 

 

If you or someone you know comes across such Medicare-related phone scams, call Virginia SMP at 1-800-938-8885 and the web site www.smpresource.org/Default.aspx

 

 

 

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